Privacy Notice
Our Commitment to Your Privacy

royalglobalsolutions is committed to protecting your personal information and respecting your privacy. We handle personal data responsibly and in accordance with applicable United States privacy and data protection laws, including relevant federal regulations and state laws such as the California Consumer Privacy Act (CCPA/CPRA) where applicable.

This Privacy Notice explains how we collect, use, store, and protect your personal data, and outlines your rights regarding that data.

1. About royalglobalsolutions and This Privacy Notice

royalglobalsolutions is a United States–based shipping and logistics provider. We act as the data controller for the personal data we process.

This Privacy Notice applies to personal data collected through our website, customer interactions, logistics services, and communications.

2. The Personal Data We Collect

Depending on how you interact with us, we may collect the following categories of personal data:

Contact details (name, address, email address, and phone number)
Account and registration information
Shipment, delivery, and service-related information
Payment and billing details (when applicable)
Communications with us, including inquiries and support requests
Technical data such as IP address, browser type, and device information
Website usage data collected through cookies and analytics tools

3. How and Why We Use Your Personal Data

We use personal data only where permitted by law and for legitimate business purposes, including:

Providing and managing shipping and logistics services
Processing transactions and managing customer accounts
Responding to inquiries and customer service requests
Improving our services, website performance, and customer experience
Complying with legal obligations and regulatory requirements
Detecting, preventing, and investigating fraud or security issues

We do not use personal data in ways that are misleading, unfair, or inconsistent with this notice.

4. Marketing Communications

Where permitted by law, we may send promotional emails or updates about our services. You may opt out of marketing communications at any time by using the unsubscribe link in our messages or contacting us directly.

We do not sell personal information to third parties for their marketing purposes.

5. Sharing Your Personal Data

We may share personal data with trusted third parties when necessary to operate our services, including:

Shipping partners, carriers, and logistics providers
Payment processors and billing service providers
IT, hosting, and security vendors
Professional advisers or regulators where required by law

All third parties are expected to protect personal data and use it only for authorized purposes.

6. Data Security and Fraud Prevention

We implement appropriate administrative, technical, and physical safeguards designed to protect personal data from unauthorized access, loss, misuse, or alteration.

We also take reasonable measures to monitor, detect, and prevent fraudulent or unlawful activity.

7. International Data Transfers

Because shipping and logistics operations may involve global routes, personal data may be transferred to other countries. When this occurs, we use appropriate safeguards to protect the data consistent with applicable legal requirements.

8. How Long We Retain Your Personal Data

We retain personal data only for as long as necessary to fulfill the purposes described in this notice, including meeting legal, accounting, or regulatory obligations.

Retention periods vary depending on the type of information and the services involved.

9. Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal data, including the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of personal data (subject to legal exceptions)
Opt out of certain data uses where permitted by law
Receive information about how your data is used and shared

Residents of certain states, including California, may have additional rights under state privacy laws.

10. How You Can Help Protect Your Personal Data

You are responsible for keeping your account credentials secure and notifying us promptly if you suspect unauthorized access or misuse of your information.

11. How to Contact Us

If you have questions about this Privacy Notice or how royalglobalsolutions handles personal data, please contact us using the contact information provided on our website.

12. Website Use and Cookies

Our website uses cookies and similar technologies to ensure proper functionality, analyze performance, and improve user experience. Where required, you will be given choices regarding cookie use.

Further information can be found in our Cookies Policy.

13. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect operational, legal, or regulatory changes. The most current version will always be available on our website.